At e98com, we believe that gaming should always be a source of entertainment — never stress, financial pressure, or harm. Our responsible gaming programme gives every Pakistani player the tools, knowledge, and support they need to stay in control at all times.
Our Philosophy
e98com was built for players across Karachi, Lahore, Islamabad, Faisalabad, and beyond who enjoy cricket betting, live casino, and slots as a leisure activity. We take our duty of care seriously — which is why responsible gaming is not an afterthought at e98com. It is built into the platform from day one.
Responsible gaming at e98com means playing within your means, with full awareness of the risks involved, and with access to tools that keep you in control. It means understanding that every game on the platform — whether it is a PSL cricket bet, a slot spin, or a live dealer hand — carries inherent risk, and that outcomes are determined by chance, not skill or strategy alone.
e98com's responsible gaming programme is designed to help players across Pakistan maintain healthy gambling habits. We provide practical tools like deposit limits, session timers, cool-off periods, and full self-exclusion options. We also offer educational resources so that players can recognise the early signs of problem gambling before it escalates.
We are committed to providing a safe, fair, and transparent gaming environment. Our platform uses verified random number generators (RNGs) for all casino games, meaning every outcome is genuinely random and cannot be manipulated. We display clear odds information on all sports betting markets, including PSL and international cricket, so players can make informed decisions.
e98com will never target vulnerable players with promotional offers, send unsolicited gambling encouragement to players who have opted out of marketing, or make it difficult to access responsible gaming tools. Our self-exclusion process takes effect immediately upon request — no delays, no persuasion attempts.
Player Safety Tools
Every registered e98com player has instant access to these six responsible gaming tools directly from their account dashboard. No waiting period, no approval required.
Set a maximum deposit amount per day, week, or month in Pakistani Rupees (PKR). Once your limit is reached, further deposits are blocked until the period resets. Limits can be lowered instantly but require a 24-hour cooling period to increase — protecting you from impulsive decisions.
Define how long you want your gaming sessions to last. e98com will send you a reminder notification when your session limit approaches and automatically log you out when it is reached. Staying mindful of time spent on the platform is one of the simplest and most effective responsible gaming habits.
Take a short break from e98com without permanently closing your account. Cool-off periods of 24 hours, 48 hours, 1 week, or 1 month are available. During a cool-off, your account is suspended, all marketing communications are paused, and you cannot make deposits or place bets.
Self-exclusion is a powerful tool for players who feel they need a longer break. You can exclude yourself from e98com for 6 months, 1 year, 2 years, or permanently. Once activated, self-exclusion cannot be reversed before the chosen period expires. This is our most robust protection tool.
Enable on-screen reality check pop-ups that appear at intervals you choose — every 30, 60, or 90 minutes. Each pop-up shows how long you have been playing and your net win or loss for the session, giving you an honest, real-time picture of your activity before you decide to continue or stop.
Set a maximum amount you are willing to lose over a defined period — daily, weekly, or monthly. When your loss limit is reached, e98com will automatically prevent further betting activity for that period. This tool is especially useful for sports bettors following PSL, cricket, and other live markets.
Step by Step
Requesting a self-exclusion on e98com is straightforward and takes effect immediately. Here is exactly how to do it from your account or via our support team.
Access your e98com account via the e98com Login page. If you are unable to log in, contact our 24/7 live chat support team directly and they will process your self-exclusion request on your behalf without requiring you to access your account.
From your account dashboard, locate the Responsible Gaming section in your account settings. This section is prominently displayed and is never buried — e98com makes it easy to find these tools because we want players to use them when they need to.
Choose from a self-exclusion period of 6 months, 1 year, 2 years, or permanent exclusion. Consider your situation carefully. If you are unsure which period to choose, our support team can guide you through the options in both English and Urdu.
Confirm your self-exclusion request. Your account will be suspended immediately. All pending withdrawals of your deposited funds will be processed normally. You will receive a confirmation email and all marketing communications from e98com will stop instantly.
Self-exclusion from e98com is a meaningful step, but if you are struggling with problem gambling we encourage you to also seek support from a qualified counsellor or a dedicated problem gambling helpline. Taking care of yourself goes beyond platform settings.
Know the Signs
Problem gambling can develop gradually. Understanding the warning signs early gives you the best chance of addressing the issue before it affects your finances, relationships, and wellbeing.
Self-Assessment
Answering honestly — even privately — is the first step towards understanding your relationship with gambling. If you answer "yes" to two or more of the following questions, we strongly encourage you to use our responsible gaming tools or reach out to our support team.
Healthy Habits
Most e98com players enjoy cricket betting, live casino, and slots as a fun pastime. These practical tips help you keep it that way — on your terms, within your budget.
Decide on a fixed amount in PKR that you are comfortable losing before you deposit on e98com. Treat this as the cost of entertainment — like buying a cinema ticket. Never gamble with money you need for rent, groceries, or other essential expenses.
Decide how long you intend to play before you start — and stick to it. Use e98com's built-in session timer to enforce this automatically. Long sessions lead to fatigue and poorer decision-making, which increases the risk of chasing losses.
If you have reached your session budget, stop — regardless of how the session went. Chasing losses by depositing more is one of the most common patterns in problem gambling. Accept that losing is part of the game, and walk away with your limits intact.
Step away from e98com regularly, especially during long cricket betting sessions or extended slot play. Grab a chai, step outside, or call a friend. Regular breaks maintain perspective and help prevent the kind of absorbed, automatic play that can lead to overspending.
Avoid betting on e98com when you are feeling stressed, upset, tired, or under the influence of alcohol. Emotional states lead to impulsive decisions and poor risk assessment. Save your session for when you are in a calm, clear-headed frame of mind.
e98com is one entertainment option among many. Keep other interests in your life — cricket matches with friends, family time, exercise, hobbies. Gambling should complement your life, not dominate it. If it starts to feel like an obligation rather than a choice, use our cool-off tool.
Protecting Young People
e98com enforces a strict 21+ age policy across all of its services. We do not permit any person under the age of 21 to register or use our platform in any capacity. This is both a legal requirement and a core ethical commitment that we take with the utmost seriousness.
During the registration process, all players are required to verify their age by providing a valid government-issued identity document — such as a Pakistani CNIC or passport. Any account where the registered player is found to be under 21 is immediately and permanently closed, with deposited funds returned where applicable.
We strongly encourage parents and guardians in Pakistan to make use of parental control software on shared devices and home computers to prevent minors from accessing online gambling platforms, including e98com.
Every e98com player must complete identity verification using a valid Pakistani CNIC or passport. Age verification is a mandatory step — no deposits or withdrawals are permitted until KYC is successfully completed.
Our platform uses automated systems to flag accounts showing unusual registration patterns that may indicate underage access attempts. Flagged accounts are reviewed by our compliance team and suspended pending verification.
Any affiliate, agent, or third party found to be directing underage individuals towards e98com will have their partnership terminated immediately. We apply zero tolerance at every level of our distribution and marketing operations.
If you believe a minor is using or attempting to use an e98com account, please report it to our support team immediately via live chat. We will investigate all such reports as a matter of urgency and take appropriate action without delay.
Play Safely on e98com
e98com gives every Pakistani player the tools to gamble responsibly. Set your limits, know the signs, and play on your own terms. Join thousands of players from Karachi to Islamabad who enjoy e98com as safe, responsible entertainment.